{"data":{"id":14945,"title":"Issue Council","rsi_url":"https:\/\/robertsspaceindustries.com\/comm-link\/SCW\/14945-API","api_url":"https:\/\/api.star-citizen.wiki\/api\/comm-links\/14945","api_public_url":"https:\/\/api.star-citizen.wiki\/comm-links\/14945","channel":"Undefined","category":"Undefined","series":"None","images":[],"images_count":0,"translations":{"en_EN":"What is the Issue Council?\nIt is a tool that allows the community to report and prioritize in-game issues. Users create reports when they encounter issues while playing the game. Their peers can then attempt to replicate the issue and, if enough users agree that the issue is valid, it becomes \u201cCommunity Confirmed\u201d. The issue must be reproduced by ten (10) people within 30 days of being reported or it will expire.\n\nThe report then enters a triage phase. Users will prioritize the valid issues by upvoting and downvoting each of them and, based on these rankings, CIG developers will examine which issues they will tackle next.\n\nCan everyone contribute to the Issue Council?\nNo, at this point you must have access to the game to contribute to the Issue Council. This is because you cannot test something you cannot play.\n\nWhat does it mean when an issue is \u201cConfirmed\u201d?\nAn issue becomes \u201cConfirmed\u201d once at least ten (10) users report that they have been able to replicate it. This saves the issue from expiration and keeps it in the system until it is either fixed or overturned by a Moderator, Developer, or Admin. Users vote on Confirmed issues so that they can have a better chance at being recognized by the CIG developers.\n\nWhat does it mean when an issue is \u201cAcknowledged\u201d?\nThe \u201cAcknowledged\u201d status means that the issue has been imported into CIG\u2019s internal JIRA issue tracking application as a ticket.\n\nDo the CIG developers really look at the tickets that are created?\nWhile only a small amount of CIG developers will be using the Issue Council on a daily basis, the issues that are Acknowledged are tracked in the same flow as the issues that are being reported internally.\n\nDo I get rewarded for my creations and contributions?\nStar Citizen is a pioneer in the world of gaming for their open development approach and the Issue Council is another way that players can get closer to the game production process. While having a issue-free game is a pretty great reward, we understand that receiving gifts for reported valid issue would be fun too. Our priority to to make sure that this system works effectively and that players cannot use it to gain an unfair advantage. However, we may choose to implement a reward system in the future.\n\nWhat is a Computer Profile? How do I change it?\nThe Computer Profile contains information about your computer and may explain why you encountered an issue that another user is unable to replicate. The simplified form could indicate if an issue is performance-based but, by uploading a DXDiag file, you can help developers pinpoint issues more easily.\n\nOnce you have created your first report, you can always edit the Computer Profile by creating a new report and clicking Edit Profile.\n\nI use more than one computer to play Star Citizen. Can I save more than one Computer Profile?\nAt this stage of the Issue Council, we are still examining how users interact with the system which means keeping some features simple.\n\nWhat are some tips for creating the best issue reports?\nThe best issue reports contain: Every step, in detail, needed to experience the issue. Even steps that do not seem relevant are sometimes important to the overall issue. Attempt to replicate the issue a few times yourself before entering it in the system. Make sure you have a clear understanding of the process it takes to experience it.\n\nAs much information about the computer setup as possible. Were you playing on two monitors? Were you using a gamepad? Did you have video-capturing software running?\n\nA clear \u201cExpected Result\u201d which details clearly how it differs from the \u201cActual Result\u201d.\n\nMedia, whenever possible. Don\u2019t be afraid to open up your screenshots in an image editing software and draw some red rectangles and arrows around the areas that show the issue. A picture is worth a thousand words!\n\nMost important, when reporting an issue, be patient and detail oriented!\n\nWhy can\u2019t I submit feature requests?\nThis is something that we\u2019d like to explore in the future but, for now, we are focused on creating a high quality game so issue are the priority.\n\nMy issue is similar to another open report but not quite the same. How can I be sure whether it\u2019s a duplicate or not?\nIf you cannot decide whether an issue is a duplicate or not, ask yourself \u201cIf this other issue is fixed, what are the chances it will fix my issue as well?\u201d. If you\u2019re still not sure, submit it anyways and let the community figure it out!\n\nI created a valid issue but no-one has replicated it. This issue significantly hinders my gameplay experience. What can I do to boost awareness?\nThe Issue Council was conceived so that all valid issues would have a fair chance to be recognized and eventually examined by CIG developers. That being said, you can always ask your peers and Org members to pitch in or post a link to your issue in the forums to encourage others to take a look at your report.","de_DE":"Was ist der Issue Council?\nEs ist ein Werkzeug, das es der Community erm\u00f6glicht, Probleme im Spiel zu melden und zu priorisieren. Benutzer erstellen Berichte, wenn sie w\u00e4hrend des Spiels auf Probleme sto\u00dfen. Ihre Kollegen k\u00f6nnen dann versuchen, das Problem zu replizieren, und wenn gen\u00fcgend Benutzer zustimmen, dass das Problem g\u00fcltig ist, wird es zu \"Community Confirmed\". Das Problem muss von zehn (10) Personen innerhalb von 30 Tagen nach der Meldung reproduziert werden, sonst verf\u00e4llt es.\n\nDer Bericht geht dann in eine Triage-Phase \u00fcber. Benutzer werden die g\u00fcltigen Probleme priorisieren, indem sie jeden von ihnen hoch- und runterstufen, und auf der Grundlage dieser Rankings werden CIG-Entwickler untersuchen, welche Probleme sie als n\u00e4chstes angehen werden.\n\nKann jeder zum Issue Council beitragen?\nNein, an dieser Stelle m\u00fcssen Sie Zugang zum Spiel haben, um im Issue Council mitzuwirken. Das liegt daran, dass man etwas nicht testen kann, was man nicht spielen kann.\n\nWas bedeutet es, wenn ein Thema \"best\u00e4tigt\" wird?\nEin Problem wird \"best\u00e4tigt\", wenn mindestens zehn (10) Benutzer melden, dass sie es replizieren konnten. Dadurch wird das Problem vor Ablauf gesch\u00fctzt und im System gehalten, bis es entweder behoben oder von einem Moderator, Entwickler oder Admin aufgehoben wird. Benutzer stimmen \u00fcber best\u00e4tigte Themen ab, damit sie eine bessere Chance haben, von den CIG-Entwicklern erkannt zu werden.\n\nWas bedeutet es, wenn ein Thema \"anerkannt\" wird?\nDer Status \"Acknowledged\" bedeutet, dass das Problem als Ticket in die interne JIRA-Anwendung zur Fehlerverfolgung der CIG importiert wurde.\n\nBetrachten die CIG-Entwickler wirklich die erstellten Tickets?\nW\u00e4hrend nur eine kleine Anzahl von CIG-Entwicklern den Issue Council t\u00e4glich nutzen wird, werden die erkannten Probleme im gleichen Fluss verfolgt wie die intern gemeldeten Probleme.\n\nWerde ich f\u00fcr meine Kreationen und Beitr\u00e4ge belohnt?\nStar Citizen ist ein Pionier in der Welt der Spiele f\u00fcr seinen offenen Entwicklungsansatz und der Issue Council ist eine weitere M\u00f6glichkeit, wie Spieler dem Produktionsprozess von Spielen n\u00e4her kommen k\u00f6nnen. W\u00e4hrend ein problemloses Spiel eine ziemlich gro\u00dfe Belohnung ist, verstehen wir, dass es auch Spa\u00df machen w\u00fcrde, Geschenke f\u00fcr ein gemeldetes g\u00fcltiges Problem zu erhalten. Unsere Priorit\u00e4t ist es, sicherzustellen, dass dieses System effektiv funktioniert und dass die Spieler es nicht nutzen k\u00f6nnen, um sich einen unfairen Vorteil zu verschaffen. Wir k\u00f6nnen uns jedoch daf\u00fcr entscheiden, in Zukunft ein Belohnungssystem einzuf\u00fchren.\n\nWas ist ein Computerprofil? Wie kann ich es \u00e4ndern?\nDas Computerprofil enth\u00e4lt Informationen \u00fcber Ihren Computer und kann erkl\u00e4ren, warum Sie auf ein Problem gesto\u00dfen sind, das ein anderer Benutzer nicht replizieren kann. Das vereinfachte Formular k\u00f6nnte anzeigen, ob ein Problem leistungsabh\u00e4ngig ist, aber durch das Hochladen einer DXDiag-Datei k\u00f6nnen Sie Entwicklern helfen, Probleme leichter zu lokalisieren.\n\nNachdem Sie Ihren ersten Bericht erstellt haben, k\u00f6nnen Sie das Computerprofil jederzeit bearbeiten, indem Sie einen neuen Bericht erstellen und auf Profil bearbeiten klicken.\n\nIch benutze mehr als einen Computer, um Star Citizen zu spielen. Kann ich mehr als ein Computerprofil speichern?\nIn dieser Phase des Issue Council pr\u00fcfen wir noch, wie die Benutzer mit dem System interagieren, was bedeutet, dass einige Funktionen einfach zu halten sind.\n\nWelche Tipps gibt es f\u00fcr die Erstellung der besten Problemberichte?\nDie besten Problemberichte enthalten:\n\n\nJeder Schritt, im Detail, war notwendig, um das Problem zu erfahren. Auch Schritte, die nicht relevant erscheinen, sind manchmal wichtig f\u00fcr das Gesamtproblem. Versuchen Sie, das Problem selbst ein paar Mal zu replizieren, bevor Sie es in das System eingeben. Stellen Sie sicher, dass Sie ein klares Verst\u00e4ndnis f\u00fcr den Prozess haben, den es braucht, um ihn zu erleben. So viele Informationen wie m\u00f6glich \u00fcber die Computer-Einrichtung. Hast du auf zwei Monitoren gespielt? Hast du ein Gamepad benutzt? Hatten Sie eine Videoaufnahme-Software am Laufen? Ein klares \"Erwartetes Ergebnis\", das deutlich zeigt, inwiefern es sich vom \"Tats\u00e4chlichen Ergebnis\" unterscheidet. Medien, wann immer m\u00f6glich. Scheuen Sie sich nicht, Ihre Screenshots in einer Bildbearbeitungssoftware zu \u00f6ffnen und einige rote Rechtecke und Pfeile um die Bereiche zu zeichnen, die das Problem zeigen. Ein Bild sagt mehr als tausend Worte!\nAm wichtigsten ist, wenn Sie ein Problem melden, seien Sie geduldig und detailorientiert!\n\nWarum kann ich keine Feature-Anfragen stellen?\nDas ist etwas, das wir in Zukunft gerne erforschen w\u00fcrden, aber im Moment konzentrieren wir uns auf die Entwicklung eines qualitativ hochwertigen Spiels, so dass das Thema im Vordergrund steht.\n\nMein Problem ist \u00e4hnlich wie bei einem anderen offenen Bericht, aber nicht ganz dasselbe. Wie kann ich sicher sein, ob es sich um ein Duplikat handelt oder nicht?\nWenn Sie nicht entscheiden k\u00f6nnen, ob ein Problem ein Duplikat ist oder nicht, fragen Sie sich: \"Wenn dieses andere Problem behoben ist, wie stehen die Chancen, dass es auch mein Problem l\u00f6st? Wenn du dir immer noch nicht sicher bist, schicke es trotzdem ein und lass es die Community herausfinden!\n\nIch habe ein g\u00fcltiges Problem erstellt, aber niemand hat es repliziert. Dieses Problem behindert mein Spielerlebnis erheblich. Was kann ich tun, um das Bewusstsein zu sch\u00e4rfen?\nDer Issue Council wurde so konzipiert, dass alle g\u00fcltigen Themen eine faire Chance haben, von CIG-Entwicklern erkannt und schlie\u00dflich gepr\u00fcft zu werden. Allerdings k\u00f6nnen Sie Ihre Kollegen und Org-Mitglieder jederzeit bitten, einen Link zu Ihrem Thema in die Foren zu stellen oder zu posten, um andere zu ermutigen, einen Blick auf Ihren Bericht zu werfen.","zh_CN":"What is the Issue Council?\nIt is a tool that allows the community to report and prioritize in-game issues. Users create reports when they encounter issues while playing the game. Their peers can then attempt to replicate the issue and, if enough users agree that the issue is valid, it becomes \u201cCommunity Confirmed\u201d. The issue must be reproduced by ten (10) people within 30 days of being reported or it will expire.\n\nThe report then enters a triage phase. Users will prioritize the valid issues by upvoting and downvoting each of them and, based on these rankings, CIG developers will examine which issues they will tackle next.\n\nCan everyone contribute to the Issue Council?\nNo, at this point you must have access to the game to contribute to the Issue Council. This is because you cannot test something you cannot play.\n\nWhat does it mean when an issue is \u201cConfirmed\u201d?\nAn issue becomes \u201cConfirmed\u201d once at least ten (10) users report that they have been able to replicate it. This saves the issue from expiration and keeps it in the system until it is either fixed or overturned by a Moderator, Developer, or Admin. Users vote on Confirmed issues so that they can have a better chance at being recognized by the CIG developers.\n\nWhat does it mean when an issue is \u201cAcknowledged\u201d?\nThe \u201cAcknowledged\u201d status means that the issue has been imported into CIG\u2019s internal JIRA issue tracking application as a ticket.\n\nDo the CIG developers really look at the tickets that are created?\nWhile only a small amount of CIG developers will be using the Issue Council on a daily basis, the issues that are Acknowledged are tracked in the same flow as the issues that are being reported internally.\n\nDo I get rewarded for my creations and contributions?\nStar Citizen is a pioneer in the world of gaming for their open development approach and the Issue Council is another way that players can get closer to the game production process. While having a issue-free game is a pretty great reward, we understand that receiving gifts for reported valid issue would be fun too. Our priority to to make sure that this system works effectively and that players cannot use it to gain an unfair advantage. However, we may choose to implement a reward system in the future.\n\nWhat is a Computer Profile? How do I change it?\nThe Computer Profile contains information about your computer and may explain why you encountered an issue that another user is unable to replicate. The simplified form could indicate if an issue is performance-based but, by uploading a DXDiag file, you can help developers pinpoint issues more easily.\n\nOnce you have created your first report, you can always edit the Computer Profile by creating a new report and clicking Edit Profile.\n\nI use more than one computer to play Star Citizen. Can I save more than one Computer Profile?\nAt this stage of the Issue Council, we are still examining how users interact with the system which means keeping some features simple.\n\nWhat are some tips for creating the best issue reports?\nThe best issue reports contain: Every step, in detail, needed to experience the issue. Even steps that do not seem relevant are sometimes important to the overall issue. Attempt to replicate the issue a few times yourself before entering it in the system. Make sure you have a clear understanding of the process it takes to experience it.\n\nAs much information about the computer setup as possible. Were you playing on two monitors? Were you using a gamepad? Did you have video-capturing software running?\n\nA clear \u201cExpected Result\u201d which details clearly how it differs from the \u201cActual Result\u201d.\n\nMedia, whenever possible. Don\u2019t be afraid to open up your screenshots in an image editing software and draw some red rectangles and arrows around the areas that show the issue. A picture is worth a thousand words!\n\nMost important, when reporting an issue, be patient and detail oriented!\n\nWhy can\u2019t I submit feature requests?\nThis is something that we\u2019d like to explore in the future but, for now, we are focused on creating a high quality game so issue are the priority.\n\nMy issue is similar to another open report but not quite the same. How can I be sure whether it\u2019s a duplicate or not?\nIf you cannot decide whether an issue is a duplicate or not, ask yourself \u201cIf this other issue is fixed, what are the chances it will fix my issue as well?\u201d. If you\u2019re still not sure, submit it anyways and let the community figure it out!\n\nI created a valid issue but no-one has replicated it. This issue significantly hinders my gameplay experience. What can I do to boost awareness?\nThe Issue Council was conceived so that all valid issues would have a fair chance to be recognized and eventually examined by CIG developers. That being said, you can always ask your peers and Org members to pitch in or post a link to your issue in the forums to encourage others to take a look at your report."},"links_count":0,"comment_count":0,"created_at":"2019-11-01T00:00:00+00:00","created_at_human":"6 years ago"},"meta":{"processed_at":"2026-05-08 16:10:37","valid_relations":["images","links"],"prev_id":14944,"next_id":14946}}